Mouse not recognized due to mouse port designation is incorrect.
Cause:
Mouse port designated in AUTOEXEC.BAT or CONFIG.SYS is wrong.
Solution:
Change the mouse port designation.
1) Edit Autoexec.bat and Config.sys files in Windows 95 and locate a line with the word 'MOUSE...' similar to one of the following:
a) In Autoexec.bat look for C:\DOS\MOUSE\MOUSE.COM /x
b) In Config.sys look for DEVICE=C:\DOS\MOUSE\MOUSE.SYS /x
2) After the word 'MOUSE' there may be a '/1' or '/2'. If the digit is a 1, change it to 2; if it is a 2, change it to a 1.
3) After you have made the appropriate editing changes:
a) Select the 'File' menu and select 'Save As...'.
b) Click 'Text Document'. (The 'Save As' dialog box appears.)
c) Type the following in the 'File name' box:
<drive>:\AUTOEXEC.BAT
(where <drive> is the letter of the drive that the computer uses to boot up).
d) Click 'Save'.
e) Select the 'File' menu and select 'Exit'.
f) Restart the computer for the changes to take effect.
1] Click the 'Start' button to display the 'Start' menu.
2] Select 'Shut Down...'. (The 'Shut Down Windows' dialog box appears.)
3] Select the 'Restart the computer' radio button and click 'Yes'.
4) Watch for a message indicating that the mouse driver is being loaded during the bootup process.
5) Load an application that uses the mouse, and attempt to use it.